DataGrail is the only platform purpose-built for sustained data privacy compliance, including European (GDPR), Californian (CCPA), and forthcoming regulations. GDPR and CCPA require on-demand access and deletion of an individual’s personal data -- particularly anything that may be associated with an email address -- across all business systems. DataGrail gives users the ability to perform access and deletion of personal data seamlessly across Zendesk and 100+ business systems by removing the need for time-consuming, error-prone manual workflows. The platform also continuously monitors data flows through the business, including automatic discovery and inventory of new systems that have personal data. DataGrail also provides for global email preference management across all systems that perform communications, including Zendesk.