Digité provides AI-driven project delivery management solutions based on Agile, Kanban & SAFe® – Scaled Agile Framework. Ditto is one of several AI/ ML based products that Digité has developed.
Ditto is an AI powered similarity engine. It uses various AI/ ML techniques to find similar tickets based on tickets that have been resolved historically . Users can search for similar tickets based on ticket subject or description . Ditto harnesses the power of natural language processing to perform semantic encoding and then uses this to identify tickets of similar meaning. This helps users apply solutions created from historical tickets to new tickets or problems. This helps users leverage collective experience to come to solutions.
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