Droplocker Integrations
Drop Locker is the platform that powers locker based delivery across the globe. Business owners purchase our lockers and software to run their operations. As a customer of any business Powered by Drop Locker you can access your account directly on their website or through droplocker.com.
We have extended this accessibility through our new ticketing support tool built for Zendesk. There are two types of user flows and they can complement each other:
- Users make changes to customer information through the DLA (web interface), Customer Mobile App, or Driver Mobile App and these changes are instantly visible via the Droplocker Integrations app.
To view updated droplocker data, just click on reload or switch tabs.
- Customer support users make changes to users information in Zendesk Support ticketing system and those changes are instantly visible via the Droplocker Integrations app.
To view updated Zendesk data, just click on reload or switch tabs.
Learn more about Droplocker Integrations for Zendesk and for any questions, contact support@droplocker.com
Increase your productivity by adding the Droplocker Integrations Zendesk app to your support ticketing process. Now Available for add from the Zendesk Marketplace. Simply contact your Droplocker sales associate for a API Credentials to get started today.
Easy to follow installation steps:
Once you have your API Credentials
Navigate to the Zendesk Marketplace.
Find the Droplocker Integrations app using the the App directory page.
Select and install the app for use in support ticketing.
Access the Apps setting and enter your API Credentials.
Have fun using the app!!