eazyBI

Create easy-to-use custom Zendesk reports, charts and dashboards

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Create custom Zendesk reports with a flexible, powerful and easy-to-use analysis, visualization and reporting tool. Use pre-defined sample reports or easily create your own custom reports, charts and dashboards with a simple drag-and-drop interface.

  • Import your Zendesk data in minutes, including all your custom fields.
  • Up-to-date reports and charts with automatic daily updates and email notifications.
  • Have a full overview of created, solved, open or due Zendesk tickets.
  • Slice your reports any way you like – by status, ticket type, priority, requester, assignee or time.
  • Keep an eye on your “good” and “bad" satisfaction ratings and ratios.
  • Analyze your ticket wait time, resolution time and on-hold time information.
  • Create advanced KPI reports and dashboards with custom fields and calculations.

Start a 30-day free trial and see for yourself.

App details

Author
eazyBI
Price (USD)
Free

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