Exacctly

Exacctly uses AI to categorize, route, and help answer tickets.

Preview image of app
Preview image of app
Preview image of app

Exacctly is a cloud-based, AI-backed solution that will boost your support team's performance and increase your customers' satisfaction.

Exacctly provides an extensive set of useful tools such as:

  • Automatic annotation of incoming support tickets,

    • Automatic ticket assignment based on configurable rules,
    • Reply suggestions based on ticket history,
    • Useful analytics to gauge support teams performance and customer satisfaction.

The Exacctly Zendesk Integration enables you to take advantage of a constantly learning AI within your Zendesk environment.

App details

Works with
support
Ticketing System
Author
Datasphera
Version
1.0
Price (USD)
Free

Apps install directly into your account.

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