Exalate is the most complete & flexible synchronization tool on the planet for issue trackers and service desks. You can start with basic synchronization scenario's straight out of the box. Or customize your sync for the most complex use cases using our intuitive scripting engine. The synchronization recreates all the necessary information that's been filled out on your ticket. This includes comments, title, description, and anything else your customers input on their ticket. Supports both uni- and bi-directional sync and offers full control of what is being shared and with who data is being synchronized. Supports synchronization for Zendesk, Jira, HP QC/ALM, ServiceNow, Github and other trackers.
To install Exalate, please follow the installation steps described in our documentation.
Note: Exalate needs to be installed on each side of the connection for a synchronization to run. After installing Exalate for Github, please install an evaluation key on the other side as well by visiting the following page.
For any questions, feel free to raise a questions in our support forums or get in touch