Facebook Reviews

Facebook Reviews

Receive Facebook page reviews as tickets in Zendesk.

Do you know your customer's post reviews on your Facebook pages? Facebook Reviewer creates a Zendesk ticket for every review, so you won't miss it and will be able to reply from within Zendesk.

First 14 days are free, try it!

Find out more details and videos on our website

Features

  • Never miss another page review
  • Reply to reviews from within Zendesk
  • Connect multiple Facebook pages
  • Tag tickets for each review

Support

Please contact us if you have any issues. You can report bugs and request new features in our Help Center

App installation is easy.

  • Install the app from Zendesk Marketplace

  • Go to Admin → Channel Integrations → Reviewer. Open the Accounts tab.

  • Press Add Account to connect Facebook page.

Now all Reviews will be created in Zendesk. You can set up triggers and views to filter incoming reviews. Zendesk agents can reply to a page reviews - it works the same way as any other channel.

Support

Please contact us if you have any issues. You can report bugs and request new features in our Help Center

App Details

  • Author: Ontec
  • Price: Free 14-day trial, then $49.00 per account, per month
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

Reviews
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