Facilio

Facilio

Facilio allows property managers to manage workorders of tenant's using Zendesk

About Facilio :

  • Facilio for Zendesk makes it easy for tenants to submit maintenance requests.
  • Your agents can create the workorder within their Zendesk console and track the status without switching between applications.
  • The agent has a 360-degree view of workorder status, providing detailed snapshots of tenant's service interactions.
  • The integration helps to streamline all your communications with tenants.
  • More details available in https://facilio.com/maintenance-management

How to Install Facilio in Zendesk:

  • Go to Tickets Zendesk application Search for facilio
  • Click on the application to install
  • Provide Facilio username and password click install to sign-in
  • Email 'support@facilio.com' if you have login issues
  • Facilio workorder will come as a side application after installation
  • User can create and track facility management tickets from the side application
  • User can also add comments to the facilio ticket from Zendesk
  • side app User can use Facilio workorder as a subticket to the main Zendesk ticket

App Details

  • Author: Facilio
  • Price: Free
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

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