File Manager

File Manager

A new way to store and manage files without leaving Zendesk.

File Manager

Ignite30 is building Zendesk Apps to help companies improving team performance and customer relationships.

With the File Manager App, your Zendesk Support agents can easily manage files inside the platform.

We support the File Manager in the Organization, User and Ticket views. This way, your Zendesk instance can have their own file structure.

We support several features:

  • Create folders and files in your own structure;
  • Upload big files;
  • Share files with a direct link;
  • Share files with end users on comments;

There is no special setup or configuration to start using File Manager

We support a 7 day free trial in order to you experience all the features.

You can try our App during a trial period of 7 days. Although you enter your payment information, you won't be charged until the trial ends.

File Manager Instructions

  1. Install the App;
  2. The File Manager will appear automatically in the side bar;
  3. Navigate to an Organization, User or Ticket and the File Manager panel will appear;
  4. Open the File Manager and feel free to explore the features.

Have any question or suggestion?

Don't miss the opportunity to contact us at

App Details

  • Author: Ignite30
  • Price: Free 7-day trial, then $5.00 per agent, per month
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

Publish your app

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.