Our tools deliver continuous operational insights to optimize team performance, drive process improvement, and thoughtfully automate key workflows. Measure every step of each process across all sites, tools, and resources to learn what actually happens outside Zendesk, Salesforce, and other CRMs. Instantly catalog, access, and replay any moment of an agent’s day to dig into and learn from the nuanced behaviors that would otherwise be missed.
- Log into Fin Analtyics at https://analytics.fin.com. 2. Connect Zendesk to Fin Analytics via this application. 3. Fin is now connected to Zendesk!