When it comes to submitting forms, digitization of collected data is vital. Paper forms are inefficient and error-prone, which can result in incorrect data. Our solution empowers line-of-business managers to quickly react to the rapidly changing business landscape with updated custom digital solutions that integrate into their existing business processes. Formotus mobile forms provide an affordable way for organizations to utilize their hosted services and data storage solutions to connect their people and their devices with their data securely.
Our SaaS solution is the most secure, robust, and flexible mobile forms solution available. Seamlessly create mobile forms that support business logic, data validation, error checking, and other capabilities—all while working disconnected from the network. Formotus works out-of-the-box with Zendesk, SharePoint, Google Docs, Google Sheets, Salesforce, Dropbox, OneDrive, and custom SOAP/REST web services.
Formotus features a Zendesk control that allows users to enter a new ticket into Zendesk from their forms. Zendesk tickets can have photos, GPS info of the location where they were created, and annotations. The ticket control is a section of the form. Users can submit the entire form later to Google Drive or SharePoint, and the record generated will have a link to the Zendesk ticket(s).
User Scenario: A carpet installer uses their mobile device to complete a work order form designed in Formotus. After filling out the measurements and carpet sample, they submit the form to Zendesk, which adds the estimate and timing for the customer. Carpet installer companies can use Zendesk to customize their form and transform their entire procedure into an electronic process. People use Zendesk to manage all the work that needs to happen.
Additional Formotus mobile forms features:
- Build mobile forms in minutes—No code required
- Your data never touches our servers
- Most secure mobile forms solution available
- You decide where data collected in the field is stored in your organization
- Turn your InfoPath forms into mobile forms
- Forms run on any iOS, Android or Windows 10 device
Our easy drag-and-drop interface makes building custom forms that work with Zendesk a breeze.
Open a Free Trial account from https://www.formotus.com. Here you will find info about how to set up the Zendesk ticket integration in your Formotus form: https://support.formotus.com/hc/en-us/articles/115001901452-How-to-use-the-Zendesk-control