Multilingual support doesn't have to be hard. Lionbridge created GeoFluent to provide contact centers, service desks, IT helpdesks and other organizations with an alternative to hiring bilingual staff: Technology.GeoFluent is a real-time translation solution that plugs into Zendesk, allowing Zendesk customers to easily add multilingual capabilities to their existing application. This allows staff to communicate with any customer, regardless of the language either speaks, accelerating issue resolution, increasing satisfaction, and enabling continuous global coverage with lower overhead costs.GeoFluent can help provide coverage for languages you don't support today, for after-hours support for languages you don't staff 24x7, and/or for SLA management – at a fraction of the cost of hiring bilingual staff.
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