Google Hangouts

Google Hangouts App

  • Solve tickets faster by collaborating with other agents
  • Easily start a hangout from within Zendesk Support
  • Link a ticket to a live Google Hangouts conversation

Sometimes a face-to-face conversation is the quickest way to solve a problem, so we’ve made it easy for your support team to start conversations among themselves using Google Hangouts.

If you’re already using Google Apps for Business, you’re probably a heavy user of Google Hangouts. Sometimes your agents want to initiate a live conversation together, discuss a specific ticket or issue, and come up with a resolution plan together as a team.

Zendesk Support integrated with Google Hangouts to make that easier for you. In a single click on the right side of your tickets, you can initiate a hangout and choose from a list of your agents.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

App details

Works with
Ticketing System
Price (USD)

Apps install directly into your account


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