Google My Business for Zendesk Support - made by helphouse.io
The Google My Business lets you connect your Google My Business account to your Zendesk Support and makes it possible for you to receive and reply to Google My Business Reviews and Questions from tickets in Zendesk Support.
Reviews on Google will come in as tickets in Zendesk Support Community Questions will come in as tickets in Zendesk Support Supports multiple locations (easy to add many locations) Option to update your reply to Reviews Works with triggers, macros, views, and automations
The purpose of Google My Business Reviews integration for Zendesk Support is to help your agents achieve a more efficient workflow. The core feature is allowing your agents to manage all the Google My Business Reviews from Zendesk Support.
The integration simply creates a new ticket, each time you get a new review on Google My Business and your agents will be able to reply to the ticket, which will figure as a reply on the review.
Try the Google My Business Reviews Channel for Zendesk for 14 days free of charge and without any obligations. If you don’t like it, you can just uninstall the app within the trial period and you won’t be charged.
We want to make sure you’re completely satisfied and just as happy with this app as we are. So, if you’re missing a feature or think something could be changed for the better, just head over to our community and let us know.
Made by helphouse.io - Zendesk Premier Solution Provider
This app is made by helphouse.io. We’re a 360º Zendesk consulting house and the leading Zendesk Premier Solution Provider in Europe.
We’re experts in Zendesk and besides creating apps for Zendesk Marketplace, we also help companies implementing and optimizing Zendesk. We’ve already helped dozens of companies saving time and money doing just that. Feel free to reach out to us for a quote.
To install the Google My Business Channel you must be an admin of your Google My Business account.
Install it from Zendesk Marketplace Go to “Channel Integrations” in your Zendesk settings Choose “Google My Business by helphouse.io” Click on ‘Add account’ Login to your Google My Business account Authorize the account Choose locations and settings You’re all set!