HappyFox Chat

HappyFox Chat

Powerful live chat software, built for super fast​ customer support

HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat’s high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use.

To get started, create a HappyFox Chat account.

With Zendesk integration:

  • View past tickets created for your website visitor, right inside the chat dashboard. No more shuffling between tabs.
  • Track chats initiated by your visitors as tickets automatically.
  • Configure the category and priority of the tickets. If you miss a chat or receive a message, you can mark those tickets alone with a critical priority, ​let your support team look into it immediately

Features:

  • Unlimited Concurrent Chats
  • Proactive Chats
  • Monitor Chats
  • Reports
  • Chat Widget Customization
  • Ratings and feedback for chat
  • Triggered chats
  • Canned Responses
  • Integration with 30+ popular apps like Slack, Salesforce, Shopify, Zendesk and more
  • ​Desktop and mobile apps
  • JavaScript SDK for customizing chat widget

To get started, create a HappyFox Chat account. If you are already having an account, then just sign in to your HappyFox Chat account.

Follow these steps to enable Zendesk integration or click here [https://happyfox.wistia.com/medias/a8f1o0gjov] for the video tutorial:

  1. Login to HappyFox Chat and go to "Apps" tab.
  2. Click on the “Helpdesk” category and click on the “Zendesk” tile
  3. Click on the “Install” button
  4. Enter your Zendesk account name and click on “Connect” button
  5. You will be asked to enter Zendesk Username and password for authentication
  6. You can customise the ticket group and priority for the tickets to be created.
  7. Click on “Update Settings” and, voila, you are done.

App Details

  • Author: HappyFox
  • Price: Free
  • Support: Email
Reviews
Publish your app

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.