This app hides selected ticket fields in the agent interface.
Some apps use ticket fields for internal use. These apps usually hide these fields. A problem occurs when this app is not enabled for all users on your account which results in the ticket fields being exposed to the remaining agents. This app solves this problem by simply allowing you as the admin to select which ticket fields should always be hidden.
Built by SweetHawk.
Very straight forward: just follow the prompts and once installed, tick which fields you need hidden :)