Hipmob is a fully fledged in-app FAQ, in-app feedback, and live chat platform for iOS, Android and PhoneGap apps. The Hipmob SDK syncs with your Zendesk Knowledgebase and Agent console to deliver the following benefits:
- Your entire FAQ (from Zendesk) is instantly available in your iOS and Android apps
- Your users can now search for articles inside your app, without ever having to leave.
- Your users will send you fewer support emails or tickets, so your agents will have more time to focus on queries that really require a human touch.
- You'll get analytics on what users are searching for, and how useful they are finding your articles.
- Notify users of new articles via push alerts
Find out how you can configure you Hipmob account to connect to Zendesk here
- Author: Ayo Omojola
- Price: Free
- Support: Email