With Inbenta's Natural Language Search for Zendesk, your customers will get accurate and immediate answers to their questions based on the intention behind their query, not the keywords.
Inbenta is a scalable, linguistic, and semantic-based search engine for the enterprise client.
Inbenta's Natural Language Search Engine brings you:
Cost Benefit: based on a unique technology that combines lexical and linguistic search algorithms, our search engine understands the intention of every search query and suggests results that are relevant, thus increasing cross-selling and reducing customer service costs.
Customer Insight: thanks to our exclusive Semantic Clustering technology, you'll have in-depth insight into the actual needs of your customers based on their searches.
Robustness: our core technology is deployed on most enterprise architectures, ensuring service quality and scalability.
Integration: Inbenta's engine is designed to be integrated quickly into existing intranets and websites. It can be deployed on multiple technology platforms and many technical environments.
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