Integromat

Connect Zendesk to almost any other online service to automate workflows

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Integromat is an integration platform that enables one to connect apps and automate workflows using a beautiful, no-code visual builder. One can connect to any API and create complex integrations using built-in apps and tools, no coding needed.

With Integromat’s Zendesk integration you can automate your customer support workflows, from start to finish.

You can trigger events based on when a new ticket comes in, a new article is created, or when there is a new forum post. You can also automatically create, delete, and update tickets, users, and groups based on other actions.

You can build your own integration (or scenario as we call them) or try one of these ready-made templates from the below use cases.

Watch for New Tickets and Send Notifications

Desktop Notifications in Google Chrome for Zendesk Tickets

Post Slack Messages for New Zendesk Tickets

Create Trello Cards for New Zendesk Tickets

Create New Tickets

Create Zendesk Tickets from New Google Forms Responses

Create Zendesk Tickets from New Wufoo Forms

Sync User Lists

Save New Customers in Shopify as New Users in Zendesk

Subscribe New Zendesk Users to a Mailchimp List

Connect Different Departments for Faster Resolutions

Create or Update a Task in ClickUp from a ticket in Zendesk

Automate your Reports

Send Report about Tickets for Each User in Zendesk for the Previous Month to Slack

There is plenty more you can do. See the full Zendesk listing on Integromat here - https://www.integromat.com/en/integrations/zendesk

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