Integromat is an integration platform that enables one to connect apps and automate workflows using a beautiful, no-code visual builder. One can connect to any API and create complex integrations using built-in apps and tools, no coding needed.
With Integromat’s Zendesk integration you can automate your customer support workflows, from start to finish.
You can trigger events based on when a new ticket comes in, a new article is created, or when there is a new forum post. You can also automatically create, delete, and update tickets, users, and groups based on other actions.
You can build your own integration (or scenario as we call them) or try one of these ready-made templates from the below use cases.
Watch for New Tickets and Send Notifications
Create New Tickets
Sync User Lists
Connect Different Departments for Faster Resolutions
Automate your Reports
There is plenty more you can do. See the full Zendesk listing on Integromat here - https://www.integromat.com/en/integrations/zendesk
First, sign up for an account on Integromat. We have a number of plans to suit your needs (including a free account).
Next, begin to create your integrations or scenarios as we call them, right in Integromat. In the scenario-builder, you will connect your Zendesk account.
Follow our Zendesk documentation for the full steps.