Add interactive guides to your ticket responses with Iridize permalinks.

Iridize is an enterprise platform for personalized & contextual user onboarding & engagement.

Iridize features contextualized in-product guidance with engaging walkthroughs that match a specific user's needs when they need them. Iridize is code free and reduces the need to engage expensive, corporate resources. Iridize helps to:

  • ​Onboarding new users
  • Reduce support costs
  • Quicken product adoption
  • Increase user engagement

Zendesk Integrations Overview:

  • Resolve tickets faster by sending a step-by-step walkthrough guides to your customers.
  • Improve support rep onboarding. By reusing step-by-step walkthrough guides the rep can become productive quickly and easily.

Sign up for a free trial or request a demo from our sales team.

Enter your Iridize application identifier in the application settings menu in Zendesk.

To find your application Identifier open the Iridize setup page and look for a line that looks like this:


Copy the identifier.


App Details

  • Author: Iridize
  • Price: Free
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

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