Cloud based WebRTC Video/Voice call for Zendesk



Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricinghttp://zendesk.com/talk/pricing ).

JawaraCX provides integration cloud based webRTC media server and your Zendesk Support account.

JawaraCX will automatically lookup contact details of the caller in Zendesk using the customer ID/ Account/ email. Once a match is found, the caller's profile will be screen popped for the Agent answering the call/Video Call.

using JawaraCX will reduce cost since just use existing internet bandwith to serve your customer via Video/Voice call

  1. Send your Zendesk URL to support@jawaratecnology.com
  2. Our team will configure your webRTC server on our Media Server & integrate with your Zendesk account.
  3. Once this configuration is complete, the integration should be ready to use.

App Details

Publish your app

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.