Macros underutilization is the main productivity killer in Zendesk. With optimized macros usage you can increase your CS productivity by up to 30% – and drive CSAT and sales growth as a result.
With Macros Reporting by Pythia you get the most comprehensive and detailed analytics on how macros are used across your Zendesk brands, groups, agents and ticket forms.
Enjoy free 14-day trial to evaluate Pythia's value for your team.
See more details here: https://pythia.cc/products/report.
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