The Zendesk Magento 2 Connector app easily connects your Zendesk account with Magento 2 store with the help of the Zendesk Magento 2 Connector extension. The price of the license for the module starts from $99 (one-time payment). Free installation and support are included.
The app has a convenient design and supports multi-branding. This make the work of your Magento 2 store and agents more efficient.
Agents can view the following details in the Magento 2 App: Order(s) of the ticket requester, Whether he/she has an account on Magento 2 store, Customer group, country, and lifetime sales, Registration date.
Magento 2 Zendesk integration also provides Agents with the possibility to assign an order to a ticket and view the detailed order information: Purchased Items (name, SKU, qty, price),Order Totals, Order Date, Billing and Shipping Addresses, Order Status, * Store View*.
The new updated version of the app also provides orders search on the fly and Watch/Unwatch order functionality, which definitely speeds up the work and make is much more simple. Also, you can add any custom field instead of default Order increment ID.