Maps Online by LocusLabs

Maps Online by LocusLabs

Show the location associated with your support ticket.

This integration is included as part of a LocusLabs MapsOnline Subscription.

The LocusLabs MapsOnline app for Zendesk provides higher quality support by displaying a map that can show your agents the location of concern while they serve customers in Zendesk.

The application uses your LocusLabs Account ID to show a map of your venue on the ZenDesk Ticket.

Improve customer satisfaction with high fidelity conversations

  • Solve chats and tickets faster by having access to relevant location information, such as venue, floor, and precise lat/lng, from within Zendesk.

  • Interact with your venue map to better understand the context of your requester.

Simply click install and include a custom ticket field called LocusLabs Account with your Account ID.

App Details

  • Author: LocusLabs
  • Price: Free
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

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