This integration is included as part of a LocusLabs MapsOnline Subscription.
The LocusLabs MapsOnline app for Zendesk provides higher quality support by displaying a map that can show your agents the location of concern while they serve customers in Zendesk.
The application uses your LocusLabs Account ID to show a map of your venue on the ZenDesk Ticket.
Improve customer satisfaction with high fidelity conversations
Solve chats and tickets faster by having access to relevant location information, such as venue, floor, and precise lat/lng, from within Zendesk.
Interact with your venue map to better understand the context of your requester.
Simply click install and include a custom ticket field called LocusLabs Account with your Account ID.