Monema Phone System

Monema Phone System

Integration with Monema phone systems

(1)

Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing.

This connector allows you to integrate your Monema phone system with Zendesk.

The features this connector enables are these:

  • Popup for incoming calls showing the name of the caller. You can view last tickets from the caller, their profile or create a new ticket.
  • Call recordings are shown with tickets.
  • You can call a user clicking on their profile.

To use app you need a Fonema account. If you want to try it you can request a free 30 day demo.

To configure the app, access your Monema Control Panel and in Settings / Integrations / Zendesk you will have the information requested when installing.

You can view full installation details here.

App Details

  • Author: Monema Communications SL
  • Price: Free
  • Support: Email / Website
  • Version:2.2
  • This is an app. It will install right into your Zendesk Support account.

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