Integrate the world's most attractive CRM with Zendesk


Save time and stay organized with Nutshell for Zendesk.

With Nutshell for Zendesk, you can:

  • View Nutshell customer information stored from each ticket in Zendesk
  • Save ticket submitters as new Nutshell contacts
  • See Zendesk tickets and conversations in Nutshell timelines

Nutshell is a beautiful CRM to manage your team’s customer base. Offering the power of an enterprise CRM in a friendly UI, Nutshell includes advanced sales automation features and practical reports to coach your team effectively.

From team collaboration tools to one-click integrations with the most popular business software, Nutshell helps sales reps save time, build stronger relationships, and get more deals to “yes”—without all the confusing extras.

Nutshell for Zendesk requires a Nutshell account. Not a customer? Start a free 14-day trial at

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If you need a hand, please contact us at, or visit our help center at

Step 1

Make sure you are signed up for Nutshell! If not, visit to get started.

Step 2

Head to and locate the Zendesk integration. Click “Create API Key” and copy the key that appears in the gray box.

Step 3

When setting up the app, you’ll need to provide your Nutshell username as well as the API key you copied in Step 2.

And that’s it! The app will automatically install the necessary triggers to send your Zendesk conversations to Nutshell timelines. If you need a hand, please contact us at

App Details

  • Author: Nutshell
  • Price: Free
  • Support: Email / Website
  • Version:0.1
  • This is an app. It will install right into your Zendesk Support account.

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