OpsGenie provides a powerful two-way integration with Zendesk.
When a new ticket is created in Zendesk, a corresponding OpsGenie alert is automatically created, containing rich information about the ticket.
OpsGenie provides rich notifications with on-call rotation, scheduling, and escalations; to ensure the best ticket management for Zendesk customers. OpsGenie delivers these notifications via SMS, e-mail, phone calls, iOS and Android push notifications.
As users execute actions on the alerts, such as acknowledging, commenting or closing them, the corresponding tickets on Zendesk are also automatically updated with these actions.
OpsGenie is a SaaS-based application. Try OpsGenie for free, or to get more information, visit https://www.opsgenie.com/
Find out how to setup OpsGenie and Zendesk at https://www.opsgenie.com/docs/integrations/zendesk-integration
- Author: Ufuk Özçelik
- Price: Free
- Support: Email