PlayVox integrates with Zendesk to help you customer interactions become more personalized and meaningful.
PlayVox is a Quality Assurance software that allows you to monitor your customer service interactions across different communication channels such as chat, email, phone, among others. Deliver perfect customer experiences by engaging and empowering your agents with our QA software.
PlayVox helps you:
- Measure customer service quality in the smartest way possible
- Save time in your QA process
- Drive agent engagement by using continuous feedback and coaching
- Increase your agents’ performance and productivity
With PlayVox you can get rid of time consuming spreadsheets once and for all!
PlayVox Quality Monitoring Software is built for support teams looking to scale their QA programs to improve the customer experience.
Sign up for the free trial: www.playvox.com/zendesk
- Author: PlayVox
- Support: Email