Print Ticket History

Print Ticket History

Show all of your existing Zendesk Support tickets by requester

(45)

Print Ticket History

The Print Ticket History app will show all of your existing Zendesk Support tickets by requester.

The following information is displayed:

  • Support tickets by the requester
  • Support tickets the requester has commented on
  • Support tickets the requester has been CC'd on

Please submit bug reports to api@zendesk.com. Pull requests are welcome.

Screenshot(s):

Sign in to your Zendesk Support account, then click the Admin icon in the sidebar. Select Apps > Marketplace, then find the Print Ticket History app and click the tile. On the Print Ticket History app page, click Install app in the upper-right corner.

That's it! Now, when viewing a user profile, you can see the Print Ticket History app in the sidebar and you can pick which tickets you want to print for a user.

Options include:

  • Commented on
  • Requested
  • Collaborated on

Select the option you want, click on Get Ticket History" and it will generate an HTML copy of all of the tickets requested in a printable format."

App Details

  • Author: Zendesk Labs
  • Support: Not supported
  • Version: 1.1.1
  • This is an app. It will install
    right into your Zendesk
    Support account.

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