Print Ticket History

Print Ticket History

Allows agents and admins to search tickets and print them in a PDF format.


The Print Ticket History app allows a user to search and select a group of tickets and print them out in PDF format.

Ticket searching can be done by name and/or email.

With the Basic plan, this additional feature is available:

  • Block the printing of Internal Notes when printing a ticket.

For additional information and feedback, see the app documentation and submit feature requests.

By enabling this app, you agree to the Built by Zendesk Terms of Use.

Install the Print Ticket History app and specify any group or role restrictions. If you have the Basic plan, choose if you'd like to block Internal Notes when printing.

App Details

  • Author: Zendesk
  • Price: Multiple plans available
  • Support: Email / Website
  • Version:2.2.0
  • This is an app. It will install right into your Zendesk Support account.

Plans and pricing


Never pay a thing

The Print Ticket History app is a Nav Bar app that allows a user to print out ticket history Features Include:

  • Search tickets by name and/or email address
  • Download and print a single ticket or multiple tickets at the same time (PDF Format).


$1.00 per agent, per month

Features with the Basic Plan:

  • All the features from the free plan
  • The ability to exclude internal notes/private comments from the PDF
  • More features coming...
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