Problem Tracker

Easily track and manage your problem tickets

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Problem Tracker provides a simple problem management solution to aid in the visualisation and creation of problem tickets and their linked incidents. This helps you quickly determine which problems need your attention.

  • Link customer tickets to problems in one click.
  • Instantly see your problem ticket status, subject and linked incidents.
  • Identify which problems are related to the customer ticket you are currently viewing.
  • No more complicated reporting, or spreadsheets to keep track of all of your problems.
  • Track new problems and link to existing ones from the ticket sidebar.

App details

  • Author: Justin Fenech
  • Price: Free 7-day trial, then $10.00 per month
  • Support: Email / Website
  • Version: 1.0.2

This is an app. It will install right into your Zendesk Support account.

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