productboard app helps your product team stay up-to-date on the pulse of your users.
productboard is beautiful, simple and powerful product management. Product leaders can easily centralize user and market research, capture and organize feature ideas, prioritize against clear strategic objectives and keep everyone on the same page thanks to delightful, interactive roadmaps.
Push your support tickets to productboard when they include valuable user insights, new problems to solve, feature requests, or anything else you want your product team to know in order to make your product even better.
You can update information in productboard in one click every time there is a new relevant update to a ticket.
Learn more at www.productboard.com or reach out to us at firstname.lastname@example.org we'd love hear from you.
You need to have admin access to productboard to install the app.
How to install
Installing productboard app is easy:
- Install the productboard app in Zendesk.
- Enter the subdomain for your productboard project. The subdomain is the part that comes before
.productboard.comin your project URL.
- In any Zendesk ticket, open the apps sidebar by clicking the Apps button in the top right.
- Click on the link that says
- You will be prompted to log in to productboard and to authorize Zendesk to access your account.
Once installed and authorized by admin, any Zendesk agent can use the app without the need for productboard account.