Qualtrics

Seamlessly create and update tickets in Zendesk with Qualtrics.

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Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™.

  • Close the loop when customers provide experience feedback in a Qualtrics survey and enable your customer service team to provide fast, actionable support.
  • Streamline inbound ticketing process by automatically creating and updating tickets upon survey completion.
  • Improve customer experience by closing the loop faster and help drive conversion and satisfaction.
  • Gain deeper insight into the customer service experience.
  • Trigger Surveys based on Zendesk events

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