(14 day free trial, then $1 per agent per month) Random Tagging Pro allows you to set tags randomly when a ticket solves. Optionally define the success rate for each group. This works great if you're looking to randomize surveys!
Once installed go to the App Configuration tab.
- Set the tag you would like Random Tagging to set.
- Set the percent chance you would like to randomly set the tag.
- (Optional) Debugging can be turned on and will display in your browser's developer console.
- Solve tickets and watch your tags set at random.