This app allows you to make certain fields readonly for your agents, similar to how they are readonly for your endusers. Fields can still be changed via triggers and automations.
Enter the ID's of the fields you wish to hide in the field. Separate each field ID with a comma without spaces. e.g. 12345678,98765442
App Details
- Author: Thomas Verschoren
- Price: Free 7-day trial, then $1.00 per agent, per month
- Support: Email / Website
- Version:1.0.1
This is an app. It will install right into your Zendesk Support account.