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Recurring Tickets

Easily manage an unlimited number of schedules to create tickets automatically

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Preview image of app
Preview image of app
Preview image of app

Watch the Recurring Tickets app video

Plan ahead by setting tickets to recur

The recurring tickets app lets you plan tickets to be created at intervals in the future.

You just define at what interval you want it created at, then set the details of the ticket.

A few examples where recurring tickets can come in handy are for scheduling regular customer check-ins, contract renewals, security or safety audits, remembering to back up files, resetting passwords, doing the monthly payroll. Practically anything that you or your team need to do on a repeating basis you can set to happen with this app.

Now you can plan ahead, with certainty and audit-ability, with the Recurring tickets app.

***** "Our previous method of managing recurring tickets using a custom integration with calendar events was limiting and error prone. We now manage our proactive services reliably with Recurring Tickets!" — Melanie Hobman, Service Delivery Manager, Star21

***** "All of us at Xero really love all apps by SweetHawk, just how easy they are to use and how friendly the team is!" — Dan Bowden, IT Solutions Architect, Xero

Creating a schedule for when your ticket will be created:

Gif scheduling ticket creation

Ticket templates can be used on any schedule:

Gif setting ticket details

Features

  • Create unlimited templates predefining the details of tickets.
  • Create schedules for precisely when each template should be created, on a recurring basis.
  • Override specific details of a template with each schedule.
  • Granular control over who has access to create templates and schedules.

Built by SweetHawk. Invoiced billing available. Free for sandbox accounts.

App details

Works with
support
Ticketing System
Author
SweetHawk
Version
1.1
Price (USD)
Multiple plans available

Apps install directly into your account

Plans and pricing

Free

Never pay a thing

5 ticket schedules

Try out this app for as long as you wish by automating just your key processes.

Core

$30.00 per month

Unlimited ticket schedules

Automate all your regular customer follow-ups, compliance reviews, maintenance tasks, etc etc

Pro

$80.00 per month

Ticket Templates

Take automation to the next level by defining any ticket field on your ticket schedules including type, priority, tags, form and of course custom ticket fields.

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