Know the timezone details of your Zendesk Support ticket requester including:
- Their city
- The GMT offset
- The local time
Note: The requester's timezone is sourced from their user profile, not the location described in the ticket comments.
Find a suitable time for a meeting by comparing your business hours (9-5) to the requester's business hours.
Click install. That's it! Now, when viewing Zendesk Support tickets, you can see the requesters Timezone, Offset and their local time!
- Author: Zendesk Labs
- Support: Not supported
- Version: 0.2
This is an app. It will install
right into your Zendesk