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Required Fields

Set fields as required when agent creates or edits a ticket.

Preview image of app
Preview image of app
Preview image of app

Required fields

The Required fields for Agents app makes it possible for you to, quite simply, make the fields, that are required when closing a ticket, required when an agent creates or edits a ticket.

Simply install this app and any field marked required when an agent solves a ticket, is now required when an agent creates a ticket!

DISCLAIMER: This app works with ticket forms, but NOT with the Conditional Fields!

We love feedback! Please visit our community if you have any feedback, ideas or feature request!

App details

Works with
support
Ticketing System
Version
1.6
Price (USD)
Free 14-day trial, then $1.00 per agent, per month

Apps install directly into your account

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