Get iOS, Android, Yelp and iTunes review notifications in Zendesk


ReviewBot is an online review monitoring service. It will monitor Google Play, the App Store, Yelp, or iTunes and create a Zendesk ticket when you receive a new review.

Here's a list of all the features it provides:

  • App review notifications to Slack, email, Trello, Twitter, and Zendesk
  • Unlimited countries, languages, and integrations
  • Unique web page for sharing reviews internally or externally
  • Ability to filter reviews by star level
  • Reply link for Android that shows you device and OS version too
  • Weekly/monthly reports
    • Average score for duration
    • Comparison to previous period
    • Sentiment grade
    • Review tone
    • Summary of all positive/negative reviews in 2 sentences
    • Key phrases

Really easy to set up, no engineering time required! Just search and pick your app without needing access to the developer consoles. It's free to track two apps!

Follow these simple steps to get running in almost no time:

  1. Visit and sign up for an account
  2. Click "Add App" and search for your app in the store
  3. Choose your app from the search results
  4. Click "Add Reviews Integration" and choose Zendesk
  5. Type in your Zendesk subdomain and click "Create Integration"
  6. Click "Allow" on the Zendesk screen to give permissions to ReviewBot to create new tickets

App Details

  • Author: ReviewBot
  • Price: Free
  • Support: Email
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