Available only to agents with “Talk - Partner Edition” seats (see zendesk.com/talk/pricing ).
The RingCentral Cloud App for Zendesk provides seamless integration between Zendesk and your RingCentral services to enable improved customer retention, greater agent productivity, and advanced business processes.
It offers these features:
Go here to see more details about the RingCentral + Zendesk partnership, including a demo video.
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