Round Robin
Round Robin is a service that automatically assigns tickets to the agents in a round robin fashion.
Setup
Free
Round Robin app is a ticket assignment automation for Zendesk
Features:
- Round robin assignment
- Agent ticket queue limiting
- Queue prioritization
- Rule based ticket routing
- Reservation and escalation
- Manage agent's availability by work schedules
- Manage agent's availability from Zendesk interface
- Unassign or reassign tickets when an agent is unavailable
- Assign all tickets from the same requester to one agent
Click here to learn How it works
Go to roundrobin-assignment.com and create an account for FREE.
App Details
