Round Robin App Integration with Zendesk Support

Round Robin app is a ticket assignment automation for Zendesk

Features:

Round robin assignment
Agent ticket queue limiting
Queue prioritization
Rule based ticket routing
Agents number adjusting depending on workload
Assigning by agent's work schedules
Assigning to available agents
Same requester - same agent assigning
Multiple projects
Multiple admins

Coming soon:

Assigning a ticket by agent request
Reassigning if an agent is Out of Office

Click here to learn How it works

Go to roundrobin-assignment.com and create an account for FREE.

Click here to access the setup guide.

App Details

Author: Serge Mak
Support: Email

User reviews

Publish your app

Want to get your App in the marketplace?

Find out more about the possibilities of getting your App in our Marketplace