Simple Media Player for Zendesk, is a free app that will allow your agents to listen audio attachments or watch videos without having to download.
It is also compatible with the audio (.ogg) and video (.3gpp) formats used by WhatsApp. For a complete list of supported media type please visit https://www.w3schools.com/html/html_media.asp
All suggestions are welcome: firstname.lastname@example.org
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