Skyper

Skyper

Support your customers via Skype.

Buy

$71.00 per account, per month

Engage with you Skype users via Zendesk Support. Unleash the full Zendesk power - use macros, triggers and ticket assignments the same way you used to work with e-mails.

Note: This is only for messaging, not for calls.

First two weeks are free, try it!

Watch demo here

Find out more details and videos on our website

Features

  • Get video, images, locations and files.
  • Add Skype bot to a group chats
  • Connect multiple Skype bots

- Add tags to connected Skype accounts

Support

Please contact us if you have any issues. You can report bugs and request new features in our Help Center

First, install Skyper app.

Then, create your Skype bot, you will get a Messaging endpoint. Alternatively just use the Messaging endpoint from your existing Skype bot.

In Zendesk: - Go to your Zendesk admin page -> Channel Integrations. - Click on Skyper -> Accounts tab -> Add account. - Paste your Messaging endpoint. - Paste your Microsoft App ID. - Press Save.

See additional instructions on the microsoft website

Register a bot with Bot Service [Connect a bot to channels(https://docs.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-3.0)

App Details

  • Author: Ontec
  • Support: Email / Website
  • Version:1.0
  • This is an app. It will install right into your Zendesk Support account.

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