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Squarespace by Zenplates

View customer and order details from your Squarespace store in Zendesk Support

Preview image of app
Preview image of app
Preview image of app

This Squarespace Commerce integration app allows you to view customer, order and line item information from your Squarespace store within the Zendesk Support ticket sidebar. Eliminate context switching and allow your agents to provide a better support experience to your customers.

View orders

  • View all orders from the last 30 days

  • View orders associated with the current ticket requester

  • View orders by search term

  • Sort the list of orders by order number, created date or total

  • Filter the list of orders by order or line item property

  • Link orders to tickets using tags

View order details

  • View details of all line items in an order

  • View order payment history, including applicable taxes, discounts and refunds

  • View customer details, including billing and shipping addresses

  • View delivery details and tracking information

  • View all internal notes associated with an order

If you have questions or thoughts about how to improve this app, please contact us as we value your feedback.

For companies that enhance their Squarespace stores with a Zendesk Help Center, we offer a range highly customizable themes for Zendesk Guide.

App details

Works with
support
Ticketing System
Author
Zenplates
Version
1.0.0
Price (USD)
Free 7-day trial, then $5.00 per agent, per month

Apps install directly into your account

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