Support SDK Metadata

Support SDK Metadata

A ticket app to show extra information about tickets created via the Support SDK


The SDK Metadata App is a Zendesk Support ticket app that allows you to see information relating to a ticket if it was created via the Support SDK. The following information is displayed about the end-user and their device in the ticker sidebar:

  • Device name
  • Operating system and version
  • Battery level
  • Device storage
  • Device memory
  • IP address
  • Location
  • Zendesk SDK name and version number

The ticket app will only appear in the ticket sidebar when the ticket was received via the Zendesk Support SDK.

Not all information is available for all operating systems and devices.

Simply click the install button

App Details

  • Author: Zendesk Labs
  • Support: Not supported
  • Version: 1.2
  • This is an app. It will install
    right into your Zendesk
    Support account.

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