Tag Locker

Tag Locker

Manage and limit the tags that agents or admins can use on tickets

'Tag Locker is an app that allows an administrator to manage and limit which tags can be used by agents or admins on tickets. With this app, administrators and agents can do the following:

  • Disable the native "Tags" field on tickets
  • Configure a set of tags agents can add or remove from tickets
  • Configure an additional set of tags for only administrators to use
  • View a list of available tags and add them to the ticket
  • Search and add tags using an autocomplete feature
  • Remove existing tags from tickets which are present in the configured set of tags
  • Allow administrators to override the app's settings and use any tags

By enabling this app, you agree to the Built by Zendesk Terms of Use.'

Install the Tag Locker app and then configure the allowed set of tags setting within the app.

App Details

  • Author: Zendesk
  • Price: Free
  • Support: Email / Website
  • Version:2.0.0
  • This is an app. It will install right into your Zendesk Support account.

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