Ticket Field Manager
Allow an admin to configure ticket fields to be required, hidden, or made read-only.
Description
How to install
The Ticket Field Manager app enables an administrator to quickly hide, require, or make read-only certain ticket fields in the agent interface.
Some of the fields available include:
- requester
- assignee
- collaborator
- sharedWith
- status
- ticket_form_id (the ticket form dropdown)
- tags
- type
- priority
- problem
- custom_field_ID (e.g. custom_field_1234)
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