Ticket History

Ticket History

Displays recent tickets in the ticket sidebar.

(518)

Displays a user's recent tickets in the ticket sidebar, along with the status, creation date, and currently assigned user. Clicking on a particular ticket will open up a preview of the requester's original comment, and also allows the user to switch directly to that ticket in the agent interface.

Installation is simple. Simply search for the Ticket History app in the Zendesk Apps Marketplace and click Install.

App Details

  • Author: Zena Hirsch
  • Price: Free
  • Support: Email / Website
  • Version:1.0.4
  • This is an app. It will install right into your Zendesk Support account.

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