Ticket Metrics

Sidebar ticket metrics for agents.

(44)
App ScreenshotApp ScreenshotApp Screenshot

A streamlined and user friendly app which shows 4 ticket metrics in the sidebar:

  1. First Reply Time
  2. Total Requester Wait Time
  3. Agent Replies
  4. Reopens

App details

  • Author: Andrey
  • Price: Free
  • Support: Email
  • Version: 1.0

This is an app. It will install right into your Zendesk Support account.

Reviews


There are currently no reviews. Be the first to share your experience.

Get your app in The Marketplace

Find out what it takes to get your app on the digital shelves.