Ticket Requirements

Notify about ticket updates that does not fulfill your ticket requirements

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The Ticket Requirements app helps you make sure certain ticket attributes are set by your agents. Features include:

  • Notify agents if tickets are updated without an assignee
  • Notify agents if ticket requesters don’t belong to an organization
  • Notify agents instead of making fields mandatory

This app was created by Cloudhuset.

App details

  • Author: Cloudhuset
  • Price: Free
  • Support: Email / Website
  • Version: 1.3.0

This is an app. It will install right into your Zendesk Support account.


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