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Tempo’s award winning time tracking solution is developed by tech teams who understand business teams because we understand the focus needs to be on getting work done, not tracking time. Tempo brings an embedded way to track time spent for your customers.
Tempo’s smart time tracking delivers a new way to log, track and explore the usage of time invested in the customer experience in Zendesk. Categorize time spent for customers as billable vs non-billable and report on utilization.
Tempo is easy to install, and even easier to adopt. Agents can start logging their time immediately without a lot of training or onboarding. We offer time tracking with ease, extensive reporting and next-level automation to make life easier for the front line.
With automated suggestions, Tempo makes logging time a breeze, and increases the accuracy of your time records. Because Tempo tracks your activity both in and around tickets, the effort required to solve each ticket, including research, testing and other activities are accounted for. Tempo also lets you quickly log time spent on other activities such as meetings, travel, company events, etc.
Say goodbye to spreadsheets and never track time again in more than one place.
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